Prescriptions

Repeat Prescriptions

Repeat prescriptions can currently be ordered in a number of ways:

By Phone:

Bolton Community Practice has introduced a dedicated prescription line for re-ordering prescriptions. Using this service you can leave a message with your details and the repeat items you wish to order.

Messages can be left on this answer machine at any time during the day and will be processed by the admin team during the practices opening hours. The number for the prescription line is 01204 462950. This can also be accessed by phoning the practice on 01204 463444 and selecting option 2.

Online Services:

If you are registered for Online Services, you can order repeat medication through the Website/App that you have selected when you registered for Online Services.

Please note items that are not ordered regularly may not be on your repeat list and so will not appear on your prescription list when you order your repeat prescriptions.

Practice Website:

You can also order your prescription on this website; if you wish to order this way please select the ‘Request Repeat Prescription’ form below. This form can be completed at any time during the week and is monitored daily by the practice Monday to Friday. 

By Email:

We also accept prescription requests via our practice email, bolton.communitypractice@nhs.net. This inbox is monitored daily by the practice Monday to Friday.

Do Not come into surgery to order your repeat prescriptions.

Please leave two working days before calling to collect your repeat prescription.

Please remember to allow enough time to request your repeat prescription, but don't stockpile medicines at home.

Disclaimer for Online Services and Online Consultations.pdf

Pharmacist Information

Medication Review and Alignment

If you are due a medication review, you may be booked in to see our clinical practice pharmacist. This can also be done on the phone if you prefer (and are suitable).  You can also request for your medication to be brought into line so that you can order your medication together.

If you would like to do this, please contact the practice to speak to the pharmacist or alternatively book a face to face appointment with our pharmacist. It may be necessary to review the medication however this can be done at the same appointment.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.35
  • 12-month prepayment certificate (PPC): £108.10
  • 3-month PPC: £30.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

Reducing Cost to The NHS

At times, it may be necessary to change your medication to a suitable alternative to reduce the cost to the NHS. This will be in line with changes recommended to us by Bolton CCG or could be as per practice policy. The alternatives prescribed will be the same or equivalent to what you have previously been issued. Any changes made will be communicated to you.

It may also be necessary to ask you to purchase medication from the local pharmacies instead of issuing you a prescription during a consultation or review. This will only happen for medication readily available from pharmacies and would again help reduce cost to the NHS. Thank you for your support on this.

All prescriptions can now go electronically to your chosen Pharmacy. Contact your local Pharmacy and complete a short form to enable all your prescription items to go direct to your Pharmacy.